To build a strong team, you need to understand what people are good at, what they enjoy, what motivates them, and what they want to learn more about. You can also coordinate tasks more effectively, knowing you have chosen the right person for the job.
The process for defining a person’s role on the team will vary slightly depending on how long they have been at the company. For new employees, it is important that their tasks are in line with the job description presented to them during the interview process. This will help them settle in more quickly and ensure that the role meets their expectations. For more seasoned employees, you will want to pay close attention to how their role has changed over time. If, since starting, they have taken on more responsibilities or expressed a desire to learn new skills, then it is important to try to acknowledge that, by offering them a promotion, a pay rise, or the opportunity to attend training.
Once you have considered everyone’s individual roles, you need to also look at how well the team works together. Does everyone have clearly defined responsibilities and are tasks being completed adequately? Is anyone on the team feeling overwhelmed or unsatisfied with their day-to-day work? Are there any skill gaps on the team and would your colleagues benefit from additional training? When it comes to managing people, these are things you need to be assessing on a regular basis if you want to work more efficiently. And be sure to also ask for feedback. It might be that your team sees things differently and has other ideas about how to improve workflows.
The next thing to consider is your own role. How does your management style impact the team? Are you a hands-on manager who likes to be involved in the details of every project? Are you the only decision-maker on the team? Could it be possible that you also need more support? If your answer to any of those questions is yes, it might be time to consider delegating more work and training people to help you with your tasks. This will help them with their own career progression, and it will also give you more flexibility when it comes to reaching targets and completing tasks on time.
Remember, when you know exactly who does what, as a team you can work much more effectively. Having clearly defined roles will help your colleagues take ownership of their work and understand their contribution to the team. It will also give them a sense of achievement, and with the right acknowledgement, a sense of satisfaction.